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徐瑋

姓名

徐瑋

職稱

副教授兼副主任

學歷

國立中央大學企業管理博士

專長

服務品質管理、績效評估、決策分析數量方法等

電話

(02)2822-7101 分機1279

E-mail

weihsu@ntunhs.edu.tw

研究室

學思樓F1039研究室

教授科目

經濟學、健康照護行銷管理學、健康事業行銷管理學、健康照護行銷管理專題研討、個體經濟學、健康事業實務專題、健康事業管理實習、健康照護論文解析、健康照護文獻選讀與批判

研究計畫

2018

探討失業者職業訓練服務品質、個人特質與訓練成效之關聯性-以美容職業類別為例.社團法人中華造型藝術學會(產學合作).2018/7/1 ~ 2019/4/30;計畫主持人。(DHCM-PC-107-005)

2017

2017INFORMSHealthcareConference.科技部.2017/7/26 ~ 2017/7/28;計畫主持人。(106-2914-I-227-002-A1)

2012

FinanceandEconomicsConference2012.科技部.2012/8/1 ~ 2012/8/3;計畫主持人。(NSC01-2914-I-424-002-A1)

2011

應用服務缺口模型探究非營利組織之服務品質缺口與改善策略.科技部.2011/8/1 ~ 2013/7/31;計畫主持人。(NSC100-2410-H-424-003-MY2兩年期)

FinanceandEconomicsConference2011.科技部.2011/7/5 ~ 2011/7/6;計畫主持人。(NSC100-2914-I-424-007-A1)

2010

服務品質績效評估與改善策略分析—模糊多準則決策模型之建構與應用.科技部.2010/8/1 ~ 2011/7/31;計畫主持人。(NSC99-2221-E-424-004)

評估顧客認知之銀行信用卡服務—模糊多準則決策模型之應用研究.科技部.2010/1/1 ~ 2010/10/31;計畫主持人。(NSC99-2410-H-424-001)

學術著作

2017

Wei Hsu, Jian-Tai Fu and Yi-Tui Chen (2017). The Relationship between the Degree of Importance of Service Dimensions and Attributes and the Zone of Tolerance of Hospital Patients: An Empirical Research on the Quality of Hospital Service,. International Journal of Innovation in Management,, 5(2), 73-86.

2015

Wei Hsu (2015). A Fuzzy Multiple-criteria Decision-making System for Analyzing Gaps of Service Quality. International Journal of Fuzzy Systems, 17(2), 256-267. 【SCI】

2011

Wen-Hsien Tsai, Wei Hsu, and Wen-Chin Chou (2011). A gap analysis model for improving airport service quality. Total Quality Management & Business Excellence, 22(10), 1025-1040. 【SSCI】

Wen-Hsien Tsai, Wei Hsu, and Thomas W. Lin (2011). New Financial Service Development for Banks in Taiwan Based on Customer Needs and Expectations. The Service Industries Journal, 31(20), 215-236. 【SSCI】

2010

Wen-Hsien Tsai and Wei Hsu (2010). A Novel Hybrid Model Based on DEMATEL and ANP for Selecting Cost of Quality Model Development. Total Quality Management & Business Excellence, 21(4), 439-456. 【SSCI】

2009

Wen-Hsien Tsai, Pei-Ling Lee, Shu-Ping Chen, and Wei Hsu, Thomas W. Lin (2009). A Study of the Selection Criteria for ERP Systems. International Journal of Business and System Research, 3(4), 456-480.

Wen-Hsien Tsai, Wen-Chin Chou, and Wei Hsu (2009). The Sustainability Balanced Scorecard as a Framework for Selecting Socially Responsible Investment: An Effective MCDM Model. Journal of the Operational Research Society, 60(10), 1396-1410. 【SSCI】

2006

林春華、徐瑋、陳美華 (2006).探討台灣企業社會責任表現與財務績效表現兩者的變動之關係.致遠管理學院學報,1,295-310。

研討會文章

2019

Pei-Wen, Chen, Wei Hsu, Wen-Ping, Fan (2019, July). Effects of Service Quality on Training Effectiveness: Evidence from Vocational Training Institution in Taiwan. Symposium conducted at the meeting of Manufacturing and Service Operations Management Conference. Singapore, Singapore.

2017

Wei Hsu, Yun-Ting Huang, and Wen-Ping Fan (2017, July). Relations between Importance and Zone of Tolerance of Patient Expectation: An Empirical Research of Hospital Service Quality. Symposium conducted at the meeting of INFORMS HEALTHCARE 2017. Rotterdam, Netherlands.

Wen-Ping Fan, Wei Hsu, Yun-Ting Huang (2017, July). Research on Patient's Willingness to Pay of Outpatient Co-payment and Hierarchical Health-seeking Behavior. Symposium conducted at the meeting of INFORMS HEALTHCARE 2017. Rotterdam, Netherlands.

2012

Wei Hsu, (2012, August). Performance Evaluation and Improvement Strategy Analysis of Service Quality: A Fuzzy Multiple Criteria Decision-Making Model. Symposium conducted at the meeting of Finance and Economics Conference 2012. München, Germany.

2011

Wei Hsu (2011, July). Using a Fuzzy MCDM Model to Evaluate Customers’ Perceived Credit Card Services. Symposium conducted at the meeting of Finance and Economics Conference 2011. Frankfurt, Germany.

2005

陳信憲、蔡幼群、徐瑋、陳緯恬 (2005,7月).台灣上櫃轉上市公司流動性之成交量分析.發表於商管與資訊研討會主辦的研究論文發表會.台中,台灣。

論文指導

2018

陳姵雯(2018).探討服務品質與受訓者之個人特質對職業訓練成效的影響-以臺灣美容職類職業訓練機構的實證研究(未出版之碩士論文).國立臺北護理健康大學,臺北市。

2016

范紋萍(2016).探討臺灣民眾對全民健康保險門診基本部分負擔願付金額之研究(未出版之碩士論文).國立臺北護理健康大學,臺北市。

黃筠婷(2016).運用行為理論探討臺灣全民健康保險門診基本部分負擔對就醫行為之影響(未出版之碩士論文).國立臺北護理健康大學,臺北市。

2010

林歆予(2010).建構影響數位學習關鍵服務品質之提昇要素分析模式(未出版之碩士論文).國立臺北護理健康大學,臺北市。

2009

陳青玫(2009).內外在環境認知與轉型策略對農會組織績效影響之研究(未出版之碩士論文).國立臺北護理健康大學,臺北市。

黃怡瑄(2009).運用Kano二維品質模式於微型創業關鍵成功因素之分析(未出版之碩士論文).國立臺北護理健康大學,臺北市。

 

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